Findings Overview and Suggested Improvements

What do students and staff appreciate about UZH catering services, and where would they like to see improvements? The 2025 cafeteria survey reveals a high and stable level of satisfaction, buoyed by improved operating processes and  outstanding staff performance.

The 2025 survey showed that people using the University of Zurich (UZH) catering facilities are overall satisfied with what’s on offer: overall satisfaction was 69 index points (on a scale from 0 to 100), the same as in the last survey in 2022. Students rated the offering more positively than staff, with 71 points compared to 66 points.